Terms of service

Last Updated: August 2026

Welcome to Sculpted Aura.

These Terms of Service ("Terms") govern your use of our website and the purchase of products from Sculpted Aura. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website.

 


 

1. About Us

Sculpted Aura is an Australian luxury home décor brand specialising in premium natural crystal sculptures, statement pieces and handcrafted crystal bowls.

Throughout these Terms, "we", "us" and "our" refer to Sculpted Aura.

 


 

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age or have permission from a parent or legal guardian.

• The information you provide is accurate and complete.

• You will use this website only for lawful purposes.

 


 

3. Products

Every Sculpted Aura crystal is created by nature and is unique.

Variations in colour, pattern, shape, crystal formation, mineral inclusions and natural markings are expected and form part of the beauty of each piece. These characteristics are not defects.

Product images are intended to accurately represent each item; however, colours may vary slightly depending on your device or screen settings.

 


 

4. Pricing

All prices are shown in Australian Dollars (AUD).

Prices include GST where applicable.

We reserve the right to change prices at any time without prior notice.

If a pricing error occurs, we reserve the right to cancel the order and issue a full refund.

 


 

5. Orders

Placing an order does not guarantee acceptance.

We reserve the right to decline or cancel any order due to:

• Product unavailability

• Pricing or website errors

• Suspected fraudulent activity

• Payment issues

If your order cannot be fulfilled, any payment received will be refunded.

 


 

6. Payment

Payment must be received before your order is dispatched.

We accept the payment methods displayed at checkout.

All online payments are processed securely through trusted third-party payment providers. Sculpted Aura does not store your payment card details.

 


 

7. Shipping

Shipping times are estimates only.

While we carefully package every order, delivery times may vary due to courier delays or circumstances beyond our control.

Risk in the goods passes to you once the order has been delivered to the nominated delivery address.

Please refer to our Shipping Policy for complete delivery information.

 


 

8. Returns & Refunds

Our Returns & Refund Policy forms part of these Terms.

By placing an order, you acknowledge that you have read and accepted our Returns & Refund Policy.

 


 

9. Care of Products

Natural crystals should be handled with care.

Large sculptures should always be placed on stable surfaces suitable for their weight.

Sculpted Aura accepts no responsibility for injury, property damage or loss resulting from improper handling, installation or placement of products.

 


 

10. Decorative Purpose

Our crystals are sold as decorative home décor and collectible pieces.

Any information provided regarding crystal meanings, symbolism, traditions or energy is offered for inspirational and educational purposes only.

Our products are not intended to diagnose, treat, cure or prevent any medical, psychological or health condition and should not replace professional medical, financial or legal advice.

 


 

11. Intellectual Property

All content on this website, including but not limited to:

• Photographs

• Videos

• Product descriptions

• Logos

• Branding

• Graphics

• Website design

• Marketing materials

remain the exclusive property of Sculpted Aura unless otherwise stated.

No content may be copied, reproduced, distributed or used without our prior written permission.

 


 

12. Limitation of Liability

To the maximum extent permitted by law, Sculpted Aura shall not be liable for any indirect, incidental, consequential or special damages arising from the use of our website or products.

Nothing in these Terms excludes or limits any rights you have under the Australian Consumer Law.

 


 

13. Website Availability

We aim to keep our website available at all times.

However, we cannot guarantee uninterrupted access and may suspend or modify the website without notice for maintenance, updates or technical reasons.

 


 

14. Privacy

Your use of this website is also governed by our Privacy Policy.

 


 

15. Governing Law

These Terms are governed by the laws of New South Wales, Australia.

Any disputes arising from these Terms or your use of this website shall be subject to the jurisdiction of the courts of New South Wales.

 


 

16. Changes to These Terms

We may update these Terms from time to time.

Any changes become effective immediately upon publication on this website.

Continued use of our website constitutes acceptance of the updated Terms.

 


 

17. Contact Us

If you have any questions regarding these Terms, please contact us:

Email: hello@sculptedaura.com.au

Website: www.sculptedaura.com.au